FREQUENTLY ASKED QUESTIONS

Common questions from our customers
All online orders must ship to your billing address. If you wish to have your order sent to an address other than your billing address, please call 1-619-427-9154.
After sending your order you will receive a receipt page including an order number and details on your order. The receipt page can be printed for your records if you want.
Once your order is submitted, it can’t be changed online because it’s automatically processed as soon as you complete the checkout process.
You can cancel your backordered item by sending us an email or call 1-619-427-9154. As long as the order has not shipped. Please include your name, address, and order number.
At any time you may track the status of your order by calling customer service at 1-619-427-9154. Most orders will be shipped within 2-6 business days.
Although we make every effort to ensure information and product availability is accurate, there are very rare occasions when errors occur.
Yes, first you will have to login to your personal account. Logging in ensures the security of your account information.

CV Coins & Collectables provides a guarantee for all products we sell for the life of those products as long as they are in the hands of the original buyer.

Customer acknowledges that the rare coin market is speculative, unregulated and volatile, and that coin prices may rise or fall over time.
Troy weight is a system of measurement for precious metals where a pound is equivalent to 12 ounces.
Chula Vista Coins