Frequently Asked Questions
Common questions from our customers
Orders & Payments
We accept credit cards, cryptocurrency, electronic checks (e-checks), and wire transfers.
We recommend using a debit card to secure the transaction, protecting both the buyer and seller. Other payment methods are available, but have some restrictions.
- Credit Card payments: 4.15% processing fee
- Cryptocurrency payments: 10% processing fee
- E-checks and wire transfers: No processing fee
- Bitcoin (BTC)
- Ethereum (ETH)
- USD Coin (USDC)
- Tether (USDT)
Payments via Coinbase Wallet.
Minimum 2 businesss days for processing.
Tax laws differ state to state, so you should receive advice from a tax consultant. In California, the law states there is no tax on Bullion products with a purchase of $2,000 or more. These products include collectable coins as well as bullion coins which have a precious metal bullion value.
Buying in larger quantities gets you closer to the spot price on the Stock Market. So, purchasing in higher quantities will be more beneficial and tax rates won't apply to your bullion.
You have 24 hours from the time you submit your order to complete the wire transfer.
To protect yourself from inflation. For example- back in 1964 our money was backed and made with silver. Half dollars, quarters and dimes were 90% silver. 1965 coins for circulation were made of copper nickel. Back, pre-1970's gas was about .25 a gallon. A pre-1964 quarter was worth about the same. Today (2021) a silver quarter is worth about $4.50- A gallon of gas is about $4.50.
If we don't receive the wire transfer within 24 hours, your order will be automatically canceled.
Your order will be confirmed once we receive the wire transfer. This typically takes 1-3 business days after you initiate the transfer.
Shipping Information
- First item: $3.99 flat rate
- Each additional item: $0.99
Yes, special shipping rates may apply to large items. These rates will be calculated and displayed during checkout based on the specific items in your order.
The standard shipping rate applies to regular-sized items, while large items may be subject to special shipping rates. The total shipping cost will be clearly displayed at checkout.
Yes, you can combine different items in one order. The shipping cost will be calculated based on our standard rate structure for regular items, plus any applicable special rates for large items.
In-Store Order Pickup
- Select the "Pickup In Store" option during checkout
- Wait for our confirmation email (usually within 2 hours during business hours)
- Bring your valid government-issued photo ID and order confirmation email to our store during pickup hours
- Present these at our secure pickup counter to receive your items
Most orders are ready within 1 Business day. For orders placed after hours, your items may be ready for pickup within 2 business days. You'll receive an email confirmation when your order is ready.
We'll hold your order for 3 business days after sending the pickup confirmation. If you need more time, please contact us to arrange an extension.
- REQUIRED: Government-issued photo ID matching the name on the order
- OPTIONAL: Order confirmation email (digital or printed)
- OPTIONAL: Payment card used for purchase (for verification)
Yes, but you must specify an authorized pickup person during checkout. They must present:
- Their government-issued photo ID
- The order confirmation email
- A signed authorization letter from the original purchaser
Appointments
- In-Store Consultations: For purchasing or selling rare coins, bullion, or collectibles
- Professional In-Store Appraisals: For valuing your coins, precious metals, or collections
- Professional Virtual Appraisals: For valuing your coins, precious metals, or collections virtually
- Standard consultations: 30 minutes
- Professional appraisals: up to 1 hour
You can schedule through:
- Our website's appointment booking system
- Phone: (619) 427-9154
- Come on in or better yet make an appointment with our online process. For a more personal experience call us at 619-427-9154.
- We offer free verbal appraisals on all your items.
- If we agree on the offer we give you a detailed written receipt and pay you on the spot
- All items you want appraised
- Any documentation of previous purchases or authentications
- Photos of larger collections (if applicable)
- List of items (helpful but not required)
- Basic verbal appraisal: Free
- Written appraisal report: Minimum $150 for the first 30 minutes
We kindly request a 24 hour notice for cancellations or rescheduling.
Yes, we offer preliminary remote appraisals via video consultation for select items. However, final valuations require in-person inspection for accuracy and authentication.
For Purchasing Consultations:
- Research the items you're interested in
- Have a budget in mind
- Bring preferred payment method
- Allow extra time for paperwork and secure handling
For Appraisals:
- Organize items by type/category
- Bring any documentation you have
There is no obligation to sell to us. We offer a transparent service free of guilt.
If you would like a written appraisal we can offer it for a minimum price. If you later decide to sell to us we refund that written appraisal price to you within 10 days.
We always use the current spot price for all appraisals. If we agree on a price we lock in that price.
We buy all private and Government issued coins, paper money and bullion. We also buy collectable and Exumonia items. We do not say no to any items you want to sell. Everything has a price. Most places only want to buy your better items and leave you with lower end items.
Our professional written appraisals can be used for:
- Insurance documentation and claims
- Estate planning and probate
- Tax purposes and charitable donations
- Legal proceedings or settlements
- Bank loans using items as collateral
- Personal records and collection management
- Equitable division of assets
Each purpose may require specific documentation formats, so please let us know your intended use when scheduling your appraisal.
Appraisals and third-party grading serve different but complementary purposes:
Professional Appraisals:
- Provide current market value assessments
- Consider multiple factors including condition, rarity, and market trends
- Required for insurance, estates, and legal purposes
- Offer written documentation of value at a specific point in time
Third-Party Grading:
- Authenticates the item's genuineness
- Assigns a standardized condition grade
- Provides protective holder for long-term preservation
- Enhances marketability and trustworthiness for future sales
As an Authorized Representative, we work with the industry's most respected grading services:
- PCGS (Professional Coin Grading Service)
- NGC (Numismatic Guaranty Corporation)
- ANACS (American Numismatic Association Certification Service)
- PMG (Paper Money Guaranty)
- PSA (Professional Sports Authenticator)
Yes! As an Authorized Representative, we can:
- Submit items on your behalf to any of our partner grading services
- Help select the appropriate service level
- Assist with submission paperwork
- Provide estimated turnaround times
- Handle secure shipping and tracking
- Explain grading results
Consider both services if you:
- Need immediate value documentation (appraisal)
- Plan to sell in the future (both)
- Want maximum protection for valuable items (both)
- Need insurance coverage (appraisal with grading)
- Are planning your estate (both recommended for valuable items)
Yes, we can provide:
- Updated valuations for your graded items
- Market trend analysis
- Regular portfolio reviews for insurance purposes
Bullion & Pricing
Bullion is metal or alloys with a high standard of elemental purity that does not contain iron. Bullion comes in several forms for precious metals such as gold and silver. It's typically used in the production of coins and bars that are over 90% purity for gold or silver.
It can be a protected asset in your financial portfolio. Gold and silver are able to withstand economic trends and inflation. For example, a quarter made of 90% silver was worth approximately .25 cents in 1964. That quarter could buy you a gallon of gas. Today, that same silver quarter has appreciated in value to $4.50 and can still buy you a gallon of gas ( in 2021!)
There are several factors that affect the spot price for gold and silver. This includes: Supply and Demand, Inflation, Strength of the Dollar, Interest Rates, Economic trends, Government Policies, Technology, National and Global trends, and World Conflicts.
By buying Silver, Gold, Platinum or Palladium. It's not limited to Bullion and Bars. These metals are also used in the industrial sector that produces Electronics, Solar Panels, Medical Equipment, Cellphones, Cars and more. There are many forms of precious metals to invest in.
They are all bullion. Precious metals gold is best to purchase when it's easier to liquidate. If I were in China, I would buy Chinese bullion Pandas. If I were in Canada, I would invest in Canadian Maple leafs Gold.
The United States Gold Eagle is the number one traded gold bullion coin in the world. Why? Because coins are harder to replicate, unlike counterfeit gold bars you might find on a random site. Some people invest in jewelry which holds a percentage of purity. However, jewelry is not as easy to trade because of the purity levels.
You can work with CV Coins & Collectables to help determine which bullion investment is right for you.
Silver bullion and silver bars are the same. Silver coins can be understood as two different items.
The primary difference between silver rounds and silver coins is legal tender status. Coins are legal tender, which means they have a face value or denomination and a date made from a sovereign country. Thus, coins hold actual monetary value. Rounds are not legal tender, and are generally made by private manufacturers.
To protect yourself from inflation. For example- back in 1964 our money was backed and made with silver. Half dollars, quarters and dimes were 90% silver. 1965 coins for circulation were made of copper nickel. Back, pre-1970's gas was about .25 a gallon. A pre-1964 quarter was worth about the same. Today (2021) a silver quarter is worth about $4.50- A gallon of gas is about $4.50.
The answer is? You want to buy with as low of a premium as you can. Different premiums depend upon the market and availability will drive the premiums. Supply and demand is true here. Physical silver versus silver stocks? One you have in hand and the other is a piece of paper. When the demand is high and it becomes hard to get physical silver the premiums skyrocket. This is the same for when you buy and sell products. During a normal period you can buy at spot plus $1.00 or $1.50 and sell about the same minus. Spot minus $1 to $1.50. If you are trying to buy as close to the spot, you might consider purchasing in 1000 oz bars. Purchasing large bars will help with that spot price difference.
You can buy precious metals online or at physical stores. The best place to buy gold and silver are local coin stores. You actually get to see and verify the products before buying. Established shops like CV Coins & Collectables are transparent about their buy and sell process with fair pricing on items. We also have a wide selection of gold and silver coins, bullion, jewelry, collectables and more!
There are many ways to purchase gold, silver, platinum and palladium online. Ebay is the largest third-party selling platform, but fees can increase upwards to 10-12%. There's also a lack of communication where you're unable to ask the right questions about your purchase. Buyers should ask, "What is the buy back price?" to learn about the liquidability of their item.
If a seller or company refuses to answer, that's a sign to find a trustworthy dealer. CV Coins & Collectables has proudly served the community for over 50 years with long-lasting relationships that extend nationwide. Our inventory is available online to maximize your purchase from a reputable gold dealer. We encourage our clients to visit our store and meet with our gold and silver dealers who will help you make a well-informed decision.
Most buyers assume that ETFs and Stocks are safe investments. However, there are a lot of factors that can influence the value of your holdings. In this case, we recommend having physical bullion in hand like silver and gold coins, rounds, and bars.
Working with a reputable silver and gold dealer brings many advantages. At CV Coins & Collectables, we're client advocates to help you expand your collection and financial portfolio with authentic products and fair prices.
While we accept walk-ins, we strongly recommend appointments.